@sakura656 Honestly, it’s totally fine that you addressed it then left it. People are scary these days, and crazy aggressive. You asked what we’d do under the circumstances, and here’s what I would do (and have done):
Stay calm, and start filming with your phone.
“Lady, your child physically attacked my 1 year old child unprovoked. Your response has been to disregard the harm and verbally attack me. You should know that you are liable for any and all harm caused by your child to another person, including mine, as well as any harm you cause or invite. This is a warning, and we’re in a public place. (We are likely being filmed with onsite cctv cameras.) I encourage you disengage with me, as I will be sending this to the city and to my retained counsel.” Then talk to management - not guards, but people actually managing the museum - explain what happened, identify the individual. If that person is with a school the school will be warned. If it happens again, they won’t be welcome back.
Now, that said, I’m a lawyer. I’ll say sh!t like that every day and twice on Sunday because I’m happy to back it up. Use it or don’t, whatever you’re comfortable with. Just make sure you’re always willing to back up what you say- people can tell when you’re bluffing if you’re scared.
Insults and comebacks may feel good in the moment, but they can make the situation much worse. They tend to be tv moments - things that seem awesome on tv, the scene ends, everyone s feels vindicated. But in real life, there’s no applause track and you’re still staring at each other afterwards. It’s risky.
If they say “you can’t film me!” That’s crap. It’s a public place. You can’t air it publicly without permission. But generally, I just nod and smile and say thanks for letting me know. And keep filming.
Finally, I want to mention witnessing stuff like this. Especially parents. Please stand up for each other. That doesn’t mean getting into fights or sticking pointy fingers in faces. It means not leaving people to be attacked unfairly and alone even when they’re surrounded by people. Say something. Do something. You can just say “hey- stop that.” Or “what the hell.” Or “leave her alone.” Or just agree with her out loud and say “your kid pushed her kid.” This other woman sounds like a bully, and these statements undermine bully’s confidence that they won’t be challenged.
Bullies feed on people being too scared to say anything. They fade to nothing when anyone tells them they have no right to do what they are doing, are acting like a bully, and are generally just showing how insecure and weak they are (this woman seems insecure about her own child’s behavior - and likely fears being viewed as heavy).
Don’t let your fear of being attacked give bullies free rein. That just lets them feel like they can pick on you, next time. Especially when kids are around - all of those kids learned that when a kid does something wrong, the way to deal with it is bully the other person into thinking it was their fault, then reinforce that with name calling and gathering onlookers and fear. How do you think your child would react with that knowledge?
Stand up for people who need your help. You won’t regret helping, but you’ll always regret not helping.
And remember Kitty Genovese. R
ped and klled in front of at least 100 onlookers because no one actually got on the phone to call the police.
We’re better than that.