Saved my daughters life when she was a baby

[ridgerunner0]

@stignatius From wiki in the context of Swedish king Charles XII in exile needing a representative:

"The (Swedish) Parliamentary Ombudsman is the institution that the Scandinavian countries subsequently developed into its contemporary form, and which subsequently has been adopted in many other parts of the world."

However this may be a great question for the folks over at r/askhistorians

 

[bwattz]

@ridgerunner0 We use it, sparingly, in the U.S., yep! I call myself the unofficial editorial ombudsman at my company.

 

[kickthichphattiren689]

@stignatius Smorgasbord is another recent Swedish loanword into English. And gravlax.

Then there's a whole slew of older loanwords, of course, a natural consequence of living on a set of isles right outside Viking country.

 

[stignatius]

@kickthichphattiren689 Smörgåsbord is a good word hehe

 

[melmoth]

@stignatius Yep! Also prevalent in all American universities

 

[melmoth]

@stignatius Never knew it was a Swedish word!

 

[sisij]

@stignatius I work in a hospital. The one I am at calls it patient advocate or patient relations.

 

[ansaylor]

@ekumaike In the US it's also sometimes called a "patient advocate".

 

[becoming1]

@moialiceme You need to talk with hospital admins. Don’t go through a nurse or to the ER for the complaint.

 

[oscuro]

@becoming1 It’s a bit late now. The daughter was 18 months, but is a teenager now.

But good advice for others who may need it

 

[bwattz]

@oscuro Yeah; I've learned, when dealing with large (or moderately large) companies, Google the higher-ups.

You can find an email of someone up just high enough.

You'd be amazed at how many CEOs (for mid-sized companies) and regional / area overseers read their emails. And if you make it nice but stern, they listen.

 

[beyondremains]

@becoming1 Bring a lawyer. That tends to get things rolling in your favor…

 

[fassy]

@moialiceme I learned something a long time ago that could be extremely useful. Anytime a Doctor doesn't take my requests seriously, or wants to discharge me without me feeling comfortable it's important to say "ok no problem, please make a note in my chart that I asked for such and such and you decided that it was unnecessary"

 

[meiling]

@fassy Doctors don't have do put this on the chart, FYI. Worse, if shady, they might just say "ok" and still not mention it.

Source: non patient facing doctor.

 

[princesse2012]

@meiling Sure, but patients do increasingly have access to their medical records through apps like MyChart, and can follow up on things like this.

 

[meiling]

@princesse2012 Yeah, but that doesn't give you anything. Even if it's not there in the chart, you see it's not there, and you confront the doctor, they can still write in whatever they want. At that point, you should just find another physician who will address your concerns.

 

[moialiceme]

@fassy I’m going to share that advice

 

[ah1980]

@fassy Heck the same works at work. Keep an email trail folks, write stuff down

 

[bwattz]

@ah1980 And never just talk on the phone or face to face if it's a matter of record.

 

[h0dyes0d]

@moialiceme We had a similar experience exactly 1 week ago. I still cannot think about it without almost crying.

My 6-month-old daughter had diarrhea for 24 days, many visits to her pediatrician and nothing, all tests were coming back negative and no fever.

On Christmas she got weird, from a super active baby to lethargic , not playing, not blabbing.

On the 27th fever at 39 and she stopped eating almost completely. We go to the hospital and they tell us that it is nothing, and that I should not have gone to the ER and make them busy.
I said that I would not lEAve without some test. They finally agree on a quick urine test. Turns out she has an infection, they gave us antibiotics and sent us home.

After few hours, her fever spikes to 40.5 with convulsions. We ran to a different hospital. The doctors there are shocked. They told me that the baby was supposed to get a full blood and urine work before being released to attest the severity/kind of infection and that they were irresponsible in the other hospital. They didn't even know if it was the right antibiotics.

They make the blood test and tell us that the infection is serious. They immediately start antibiotics IV and keep us in the hospital for 5 days while waiting for the results of the full test. To understand what is the cause.

The ER pediatrician called the other hospital asking for explanations. How the hell did they decide to let the baby go home without knowing how bad it was? They told that the baby looked fine and normal. Her parents telling that the baby is acting completely odd was not relevant. F*CK them