Saved my daughters life when she was a baby

[ridgerunner0]

@stignatius From wiki in the context of Swedish king Charles XII in exile needing a representative:

"The (Swedish) Parliamentary Ombudsman is the institution that the Scandinavian countries subsequently developed into its contemporary form, and which subsequently has been adopted in many other parts of the world."

However this may be a great question for the folks over at r/askhistorians

 

[bwattz]

@ridgerunner0 We use it, sparingly, in the U.S., yep! I call myself the unofficial editorial ombudsman at my company.

 

[kickthichphattiren689]

@stignatius Smorgasbord is another recent Swedish loanword into English. And gravlax.

Then there's a whole slew of older loanwords, of course, a natural consequence of living on a set of isles right outside Viking country.

 

[stignatius]

@kickthichphattiren689 Smörgåsbord is a good word hehe

 

[melmoth]

@stignatius Yep! Also prevalent in all American universities

 

[melmoth]

@stignatius Never knew it was a Swedish word!

 

[sisij]

@stignatius I work in a hospital. The one I am at calls it patient advocate or patient relations.

 

[ansaylor]

@ekumaike In the US it's also sometimes called a "patient advocate".

 

[becoming1]

@moialiceme You need to talk with hospital admins. Don’t go through a nurse or to the ER for the complaint.

 

[oscuro]

@becoming1 It’s a bit late now. The daughter was 18 months, but is a teenager now.

But good advice for others who may need it

 

[bwattz]

@oscuro Yeah; I've learned, when dealing with large (or moderately large) companies, Google the higher-ups.

You can find an email of someone up just high enough.

You'd be amazed at how many CEOs (for mid-sized companies) and regional / area overseers read their emails. And if you make it nice but stern, they listen.

 

[beyondremains]

@becoming1 Bring a lawyer. That tends to get things rolling in your favor…

 

[fassy]

@moialiceme I learned something a long time ago that could be extremely useful. Anytime a Doctor doesn't take my requests seriously, or wants to discharge me without me feeling comfortable it's important to say "ok no problem, please make a note in my chart that I asked for such and such and you decided that it was unnecessary"

 

[meiling]

@fassy Doctors don't have do put this on the chart, FYI. Worse, if shady, they might just say "ok" and still not mention it.

Source: non patient facing doctor.

 

[princesse2012]

@meiling Sure, but patients do increasingly have access to their medical records through apps like MyChart, and can follow up on things like this.

 

[meiling]

@princesse2012 Yeah, but that doesn't give you anything. Even if it's not there in the chart, you see it's not there, and you confront the doctor, they can still write in whatever they want. At that point, you should just find another physician who will address your concerns.

 

[moialiceme]

@fassy I’m going to share that advice

 

[ah1980]

@fassy Heck the same works at work. Keep an email trail folks, write stuff down

 

[bwattz]

@ah1980 And never just talk on the phone or face to face if it's a matter of record.