I just wanted to give expectant mother's a heads up to double check everything with dealing with Sedgwick! I'm not sure if they are short staffed, burned out, or just experienced a high turnover, but there were so many errors with my leave.
- They will ask you the preferred time to be reached, but it's only a suggestion. They will call you when it's convenient for them so keep your phone on and by you at all times because they will not call you back. My only call was while I was at work and I couldn't answer it in time so I was never able to communicate with my sedgwick representative (I was expecting the call on my day off). I got all my info from other pregnant coworkers.
- Every paycheck during my leave was different. They would underpay me one week, then the next pay period make up for it (sometimes it would take 2-3 pay periods). I never got a consistent paycheck which was frustrating since I had hospital bills to pay
- During my leave, my salary as expected reduced by 66.66%, but they also drained my PTO while I was on leave. I am not sure how they justified using my PTO while paying me less for being on leave, but this resulted in me running out of PTO and not getting a paycheck for 2 months.
- While trying to clear all this up with them, I went back and calculated my pay during my leave (since I was placed on hold while they transferred me to a different department. Each one told me it would take 1-2 business day to get back to me) and I realized they underpaid me by $3,000 during my entire leave.