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@mira I ordered mine through albeebaby they’re an authorized retailer. The shipping was super fast too I got mine in 3 days.

@mira So sorry you had such experience. I personally love my wonderfold. I have the W4 Luxe 2.0. It arrived with a damaged part and after contacting wonderfold they sent out a replacement part right away. I do wish it was a bit wider though.